Intake Interview

After your initial contact with one of our Case Managers, we usually get a pretty good picture of the current situation and what might be needed. Admission, however, can only occur after a complete 4-hour assessment by our intake team, comprising a counsellor, psychologist, and psychiatrist. During intakes, we appreciate the presence of at least one parent/carer. For legal and safety reasons, intakes are always done in the Netherlands.

In some cases, additional support is needed before the intake can proceed. During these pre-intakes, one of our Counsellors will provide all the consultations you need to complete the final step towards intake and admission. Working on a global scale means we will likely increase our contact via Zoom or Microsoft Teams; sometimes, we even fly out to meet with you.

Pre-intakes are free for those visiting our offices in Oirschot (NL) or London (UK). We do not charge for Zoom or Teams calls. If you would like to use our Counsellors Visitors Service, a fixed fee of €2,500 will be charged. This fee does not include travel costs, which will be deducted from the total treatment cost upon admission. Of course, you will receive a complete overview of the expenses for your approval beforehand.

Documents needed at the intake interview

For intakes, please bring the following documents – without these documents, the intake interview cannot take place:

• Valid ID card/passport of the participant
• Previous medical/psychological reports and other reports
• List of medications from the pharmacy
• Medical ID card or health insurance policy