WhatsApp Policy Yes We Can Youth Clinics

Thank you for choosing to contact us via WhatsApp. We are here to support you as effectively as possible, in a manner that is safe, clear, and respectful.

• We respond to WhatsApp messages on working days (Monday to Friday) between 08:30 and 18:00 Central European Time (CET).
• We always communicate with one another in a respectful manner.
• WhatsApp is used for general and practical enquiries only. Personal or substantive matters are preferably discussed by telephone or email, in order to ensure your privacy is properly protected. WhatsApp is not intended for urgent or emergency enquiries.
• If personal data is shared via WhatsApp inadvertently, it will be deleted immediately.
• Our WhatsApp number is intended for messaging only. Calling is not possible via this number. For telephone contact, please use our general number: +31 (0)85 02 01 222.

Privacy

• When using WhatsApp, the terms and privacy policy of WhatsApp itself apply.
• Our own privacy statement also remains applicable. Please read our privacy policy for more information.
• We process your telephone number solely for the purpose of responding to you.
• Only authorised colleagues have access to WhatsApp conversations.

Final note

By using WhatsApp, you confirm that you have read and agree to the above information. If you are under the age of 16, consent from a parent or legal guardian is required.